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Policy Check

Insurance Division

Do you know what your current insurance covers?

Policy check and review

We do not assume you will switch. Bring your policy document and we will check together what you are covered for, until when and how much. Decide whether to review afterwards.

Stories

Does this sound familiar?

Three short comics about common insurance situations.

The policy I signed up for without thinking

An envelope that turned up while unpacking after a move.

  1. A person taking an envelope out of a moving box, looking puzzled

    Huh… what insurance is this again?

  2. The same person years earlier, hesitating over papers in an office break room

    When I joined the company, they said everyone had it, so I just signed…

  3. At night, a person looking at a phone and holding their head, confused

    The terms are hard to follow, and it feels too late to ask…

  4. At a consultation, a person looking at documents with an advisor and smiling with relief

    AdvisorLet's start by checking together what you are covered for.

    I'm glad I asked.

These comics are fiction and unrelated to real people or contracts. Outcomes vary with age, health, contract terms and other factors.

Talk about your current policy in a 30-minute call

After buying a home, the cover overlapped

A question that came up after taking out a mortgage.

  1. A couple happily receiving keys in front of their new home

    We got the mortgage, and the mortgage life cover too.

  2. A couple reviewing their budget with a calculator and notebook at the dining table

    We're paying premiums too… is this the same as the mortgage life cover?

  3. At a consultation, a couple and an advisor looking at two documents and a diagram of two overlapping circles

    AdvisorLet's put what the mortgage life cover protects side by side with your current insurance.

  4. A couple looking at each other and nodding in agreement

    Now we know what to keep and what to reconsider.

These comics are fiction and unrelated to real people or contracts. Outcomes vary with age, health, contract terms and other factors.

What to check when buying a home

Keeping it was the better choice

Reviewing does not always work out better.

  1. A person on a sofa at home, thinking while looking at a phone

    Maybe reviewing would lower my premium…?

  2. At a consultation, a person taking documents out of an envelope to show an advisor

    Should I review this policy?

  3. An advisor pointing at part of a document while a person listens carefully

    AdvisorThis contract's terms are based on the age you were when you joined.

  4. A person looking slightly surprised by the advisor's explanation

    AdvisorA new policy would be based on your current age and health.

  5. A person looking over documents together with an advisor

    AdvisorIf you cancel, you may not be able to rejoin on the same terms.

  6. A person nodding with a relieved smile

    I'll keep it and think only about what's missing.

These comics are fiction and unrelated to real people or contracts. Outcomes vary with age, health, contract terms and other factors.

Talk it over in a 30-minute call before you cancel

What you'll know

What a policy check tells you

  1. What you are covered for

    We check what the main contract and any riders each cover.

  2. Until when you are covered

    We check the coverage period and whether it renews (and whether premiums change at renewal).

  3. How much you are covered for

    We check the amount paid out in an emergency and benefits for hospitalisation and similar events.

  4. Overlap with other cover

    We check for overlap with public cover, employer schemes and mortgage life cover.

Before you switch

What to know before reviewing

Cancelling your current insurance and taking out a new policy can leave you worse off.

  • Premiums for a new policy are often higher as you get older.
  • Depending on your health, you may not be able to take out a new policy, or conditions may apply.
  • The surrender value you receive on cancelling is often less than the total premiums paid.
  • Cancelling may mean losing riders, dividends and other rights.
  • Some new policies have a waiting period before cover starts or a period when benefits are not paid.
  • After cancelling, you may not be able to return to the original contract. When switching, confirm that the new contract is in force and when each type of cover starts (including any waiting period), and cancel only when there will be no gap in cover.

You can also review while keeping your current contract

You can keep the main contract and add or remove riders or reduce the amount of cover. Cover that is removed or reduced will be lost, so we check the details with you first.

Flow

How a policy check works

Booking

Let us know a convenient date and time by phone or through the contact form.

Checking your policy together

We explain in plain words what you are covered for, until when and how much.

Deciding together whether to keep or review

If keeping your policy is better, we will tell you so.

The decision is yours

We will not ask you to sign up on the spot. Take it home and think it over with your family.

What to bring

  • Your policy document (or the annual contract statement)
  • Mortgage documents, if you have them (showing the mortgage life cover)
  • Documents on your employer's schemes, if you have them

You can consult us even without them.

FAQ

Frequently asked questions

I can't find my policy document.

You can also check the annual contract statement from your insurer or the insurer's policyholder page. If you are unsure, please consult us first.

Can you check insurance I took out elsewhere?

Yes. We will check it with you wherever you took it out.

Will you push me to switch?

If keeping your policy is better, we will tell you so. When reviewing, we start with ways to adjust riders and similar options while keeping your current contract.

Can you look at my family's insurance too?

Yes. We can also check for overlap in your family's cover.

* Cover and premiums differ by insurer, product, age and other factors. See our insurance solicitation policy for the insurers we represent.View our insurance solicitation policy

Contact

Shall we check your current insurance together?

Start with a 30-minute call. Having your policy at hand makes checking faster.

Ask with the form

Hours 10:00–19:00

30-min call

CALL

Call us

Please choose the branch nearest to you.Hours 10:00–19:00

VISIT

Book a visit

Please choose the store you will visit.Book any time from the open slots

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